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Gregg

美国

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42nd Street Photo

Bad warranties, lie about equipment

In April, 2018, I leased a camera and lens from 42nd St Photo. The camera was leased as a demo. When it arrived, I found that it had a few thousand shutter clicks, and it had someone's name set up in the camera, so that person's name was embedded into my photos. A demo should not have this. If it was there, why didn't someone check this, and clear it out? Also, the camera sensor came in dirty, and my professional camera cleaner, told me it looks like someone had cleaned it with improper materials, and left pieces, which causes me to have to clean it every few months, at the cost of $70 a sensor cleaning. I have been dealing with that. The icing is, they sold a warranty, to cover accidental damage to the lens, and also for the camera. I had a problem recently with the lens. I contacted CPS Central, the warranty company. They are not honoring the warranty without an invoice, even though I emailed a copy of my lease agreement. So, they sell useless warranties. Buyers Beware!

2020-06-23