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Thomas Flaniken

美国

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mammotion.com

I was having motor problems from the…

I was having motor problems from the first time I used it. I thought I could overcome the Errors myself with good programing. Then I had some Location trouble so I decided to write Mammotion. This takes patients because they answer emails while the US sleeps so you loose a day every time. The bright side of all this was really cool. The tech had me send him the error log and with that they were able to diagnose the problems and from what I could tell fix most of the problems through the internet. I still needed to send it in for repair or replacement which also takes time but I didn't have to send it to china only California. In the end Mammotion acted appropriately for me The Customer which is all I ever want.

2025-09-04有帮助 1