CUSTOMER SERVICE DOES NOT EXIST
CUSTOMER SERVICE DOES NOT EXIST. There is no way of speaking to an actual person, it's just the stupid chat bot which sends you round in circles and refuses to answer any questions. They cancelled my flight offered a refund but that has to be done through the chatbot and the chatbot says it doesn't recognise my details. They need to be shut down, they are scammers on a huge scale, they rely on people not being able to contact them so people give up and claim the money back through their bank and they get to run off with the money without providing a service. It's been such a frustrating experience and I've lost alot of money. DO NOT USE THIS COMPANY