Nightmare is Understatement
Vpost does not even deserved a star. This is a trap waiting for people to fall into it. Unfortunately, it happened to me who is so naive to trust this national postage service. 3 apparel purchased were light but they claimed was oversized in packaging which were not stated in the size dimension restriction on the website. When contacted Vpost, the queue waiting time was ultimately long and operators are robotics and cannot give any advise but ask you to wait without any dateline. Simply trying to drag the time so can increase the probability to charge more on their service.