Bad experience
Really bad experience with cheaptickets.sg, multiple times. Had a bad encounter with them 6 years ago where they had overbooked the flight and I was left stranded at the airport for over 2 hours. Recently, I decided to try them again but with the covid situation, Cathay Pacific had to cancel my flight. Cheap tickets took 5 months to refund only SOME of the money and deducted $600+ as "cancellation fee". I didn't cancel my flight - the airline cancelled it. Why am I penalized for this?? Still chasing customer service but they are ignoring me. Bad experience, will never go back to them.