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Diane James

美国

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IM Creator

Most Suckass Customer Service

Don’t fall into the same trap I did. Free for artists! NOT! You have to upgrade in order to hook your site to a domain. While building and maintaining the site was somewhat easy, it has it’s bugs. But the biggest turn off? Rotten customer service. I have received bills for charges I didn’t think should have been made. The reply email they provided does not work and the phone number they provided is a non-working number. After finally finding an email that worked to contact customer support, they have taken many, many days to respond and when they do respond, they don’t answer my questions. They have billed me excessively for the same fees, over and over again. I finally had to cancel my credit card to keep them from charging me. This is the WORST customer service I have ever experienced. Do NOT EVER use this company’s services.

2020-07-06