Apauling Service
My order was at Evri the carrier for 6 days, bearing in mind that this was on a next day delivery from Evri. i tried to contact evri, the only communication is through a bot. after 2 days they inform me that there is an issue with the delivery and i need to contact Sports direct. 4 days of trying to communicate with Sports Direct, again only possible communication is through a bot. Today, 11 days after the original order was placed and paid for, today i'm told i have to wait another 14 days before my replacement order will be dispatched. absolutely appalling service from this company!! UPDATE. After waiting the stipulated 14 days for the replacement order to be dispatched, i spent another hour on the chat bots etc, to be informed that the order has since been cancelled due to an issue in the warehouse. No notification or anything, only the fact im chasing the order again i find out this information. How can a company, this poorly organised, with such appalling communication and Customer Service survive!!!