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Sarah L

美国

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PROVEN Skincare

Smells AWFUL customer service even worse!!!

I received a product that was completely unusable, it legitimately smells like rotten eggs. Customer service got back to me that it was "the best formulation for your skin" which is not true if I can't even put it on my face without gagging. Contacted customer service 3 more times about a refund, they said they would "put a note in my file" which is completely useless. I tried to warn others on social media and rather than let their true colors show they have deleted my comments and BLOCKED me on social media. No wonder they only have good reviews and comments, what a dishonest company! 100% do NOT recommend.

2020-07-07有帮助 3