Poor quality item/3 week delivery delay
Product was delayed in shipping for 3 weeks, and at one point “lost”. After multiple communications with superbuy and promises of shipping a replacement item, (which they did not do) I received my item damaged. It was also a flimsy not well made item. I contacted superbuy and they advised me to try to fix it myself with a hammer! Returning it was not feasible due to the issues I’d already had with shipping. I decided to keep it, and make use of what I could with the damaged parts. I asked for a 50% refund in which they honored after I sent pictures of the condition of the item upon receipt. I would not purchase from this seller again due to the poor construction of the item and the issues getting the item replaced/refunded.