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Marcia bartolf

美国

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Gate 1 Travel

Gate 1 airline complaint

We traveled in May on a stay and explore trip to Denmark with Gate 1. The trip itself was excellent. My complaint is about the return trip home. We were booked from Copenhagen to Paris and then from Paris to New Jersey. We had to be up at 3:30 in the morning to get to the airport. We found out during the week that other people on our tour had a direct flight home which left at noon. As a repeat senior traveler, there should have been more consideration given to us. When I contacted the company about this, they blamed my husband for not questioning the information initially about the flights. If we had known there was a direct flight I would have asked for it for sure. Very poor form on the part of the company.

2026-06-14