Do Not Recommend
I wish I would have read the reviews first...frustrated with the whole experience (yes it was a WHOLE experience when it shouldn't have been). First order there were issues setting up the initial delivery and my preferences along with the delivery date. This was NOT an easy, quick fix...the app is not easy to use when submitting a help desk ticket for issues, and even though there is a number provided to call, they have never answered on the first try and usually takes a few days of phone tag. The food honestly, all tasted the same after just one box of "varied" meals. Similar, soft, gellatanous texture that reminds me of hospital food. I decided after the 2nd week to cancel. I had already paid for box to be delivered and I even ASKED the company if I cancel before I recieve my already paid for box, will I still get it delivered? This was not an easy ask, as it took multiple help desk ticket/open cases submitted, AND voicemail leaves after days went by with no reply, AND finally email inquiries after no phone call connection occurred. Eventually I was told it would be fine and the last box that I paid for would be delivered...honestly, I just wanted a refund at that point but, I was reassured the good would be coming so I went with it. Except the delivery never came!!! I waited 3 days before trying to do the contact for assistance dance and once I finally talked to someone they said, "we will have our accounting department look into this". I just wanted my money back at this point. It's been over one month and NOTHING has happened. I have called and left voicemails and submitted tickets for help and all I've gotten are emails with the same reply, "our accounting department is looking into this". I'm so frustrated and feel like I was scammed. And maybe it's their word versus mine because there isn't any way to prove I didn't receive it and no way for them to prove they did? Actually that's not true, I have a Ring camera so they could tell me the day and time and I could look. Anyway, I DO NOT RECOMMEND.