No refund made after 3 months....
Ordered a set of clear storage boxes from this company. However, boxes with black lids arrived without any notification or warning when I emailed about the issue I was told that warehouse ran out of clear lids and just decided that they would use black ones instead without notifying me ... because of the mix up a partial refund was negotiated (which took a while and some chasing) once the price was agreed the refund was not made despite my multiple emails. I was told that the department making refunds will be chased up but had no news until I sent another email. Eventually they stopped answering altogether. They never Pick up the phone so I couldn't through to anyone that way. The partial refund has been agreed over 3 months ago now and yet no refund has been made to my account. Highly unprofessional company with terrible customer service. Stay away. I will I read reviews here before I ordered.
