I reported this issue on July 30
I reported this issue on July 30. I recieved the unit July 10. I sent video to Dale Garcia @Ewheels on July 30. I sent video to Shane @topmobility on Aug 5 via text message. I would like a refund so I can go to a reputable business to buy another scooter that is not defective. Top Mobility has a 30 day return policy. I am well within the 30 days. Top Mobility has decided not to honor that policy. Shane was going to process a return yesterday. Now I have to wait for Ewheels to reach out to see what they want to do. I will file in small claims court if I have to. Do NOT use either of these companies.