Almost 3 months later and no product, no answers
Placed an order almost 3 months ago and still can't get a straight answer about where the order actually is or if it's actually ever coming. Customer service responses are useless (they just resend tracking info *that doesn't update for a month at a time*), and the sites they link to to track logistics provide zero useful insight. It's one thing for CV19 to cause delays, but the opacity of their fulfillment process leaves little left to trust. This isn't just circumstantial. It's mismanagement. Be warned.