7-Eleven owns 'Speedway' stores and…
7-Eleven owns 'Speedway' stores and this is the second negative occurrence I have had with this poorly run so called convenience store. A few years ago I stopped by the local Speedway to play the state lottery and at that time the clerks Played the numbers for the customer. I stopped in one day around 1 pm and when ask what I wanted I ask to play the lottery. I was told it's lunch time and I will not play your lottery so come back later. I was the only customer in line and there were no people waiting behind me. I contacted speedway and the Pa lottery and both failed to respond or reprimand the clerk or management. Today 7.26.26 I stopped in to play my lotto cards. The lotto is self service now so you play on your own. I inserted my money and then my play slips and it came back 'out of paper' so no ticket was printed and I was charged $10.00. I ask for someone to please insert ticket paper so I could get my numbers and waited at least 15 minutes before I was acknowledged. I ask again and a very rude employee came over and opened the machine and inserted a new roll of ticket paper. She did not test it for proper print and walked off. I reinserted my play slip and a blank ticket came out. I went to the counter at the front of the store and advised the machine was not printing and ask for my $10.00 so I could go play elsewhere. I was then told I had to wait and I ask for what did I have to wait. The female who replaced the paper initially said she was not a Pa lottery employee and I would have to call the Pa lotto to get my $10.00. I became aggravated and demanded my $10.00 when another male employee came over and told me to leave or he would throw me out and I had better leave now. I don't scare nor do I take orders from a smart mouth employee who was not attired properly and his uniform filthy. The female then came over reached in the cash drawer, handed me a $10 and told me to get out and don't come back. Is this how you operate your business by threatening customers with harm and threats? This will not be excused. I will call in and file a verbal complaint and also a complaint with the Pa lottery. Your employees are supposed to be familiar with all equipment in that store and not make threats and excuses. I suggest you take a very long hard look at your operations and the incompetents you hire. This occurred at the Village drive speedway in Greensburg, Pa. 15601