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Dave Whitton

美国

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Warehouse Restaurant Deals

Terrible customer service and a broken freezer

Just a terrible experience. Took over six weeks to receive our freezer and then finally when they did deliver the freezer they dropped it off to one of our kitchen people and left. That same day I opened the box to a completely broken freezer and immediately reached out to their customer service. They said this would be a claim against the freight but that we didn’t check it before it got dropped off to our back kitchen. They filed a claim against the freight company and were denied (which took over 4 weeks). So here we are 10 weeks from ordering from warehouse restaurant deals and basically got taken for $1000. What a scam this place is!!!

2020-07-22