HEADS UP, how to get your MONEY BACK!
HEADS UP! Here's how to get refunded from this SCAM company, if you used Paypal. I filed a dispute and opened a case. A couple days later poetchic sent me an email saying "sorry we have not shipped your item, but if you cancel the dispute we will ship it" RED FLAG! They did NOT send the email to Paypal in response to my dispute, but tried to SCAM me into ending the dispute. I then pasted their email into my Paypal dispute. I then received ANOTHER email asking me AGAIN to cancel the dispute so they could ship the item. Again, not sent through Paypal. I also pasted that message into my claim. FINALLY they caved in and refunded me back to my Paypal account. Just be patient and do NOT fall for any of their shady tactics.