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澳大利亚

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Santasocks

PLEASE DON’T SHOP HERE

The company put the wrong image on shoes I ordered. Although their website offers to resend the shoes if a mistake was made, they refused to do this. Customer service from “Demi” was the worst I’ve ever received. Didn’t address anything I said, didn't apologise and refused to let me speak to someone else. I sent her screenshots of the terms and conditions of buying the shoe and received replies of ‘We cannot offer that, too bad if you don’t agree’. I don’t understand how this company is still in business.

2020-07-24有帮助 1