Not a real license…
I bought an Office 2016 Pro license last year - Order number: # KSW-20000000068 - and I haven't used it yet, and now it tells me it can't be activated because the maximum number of activations has been reached. Yesterday I asked their Customer Service (Kayako) for help and I still haven't received an answer. Edit: After 3 days I received a reply... I hope I will be able to activate my office... Edit2: Despite the fact that I provided the transaction data, after more than a week, I did not receive any answer. I was asked for my address and telephone number, but I avoided giving them because I did not understand why. My request for Customer Service (Kayako) was closed after their initial response, without waiting for my response. I sent another email, but to no avail ... Edit3: After another 2 weeks of waiting without any other answer, I gave up to hope of anything. It is sad that a negative review has led to the cessation of any attempts to solve the problem encountered. Solving it would olso have improved the review ...