美国
Scam. When you purchased several years ago it was no refund under the guise that digital products are not ideal refundable products. Now that it has been proven this was a cash grab, it should have been obvious why they didn't offer a warranty, guarantee, or refund policy. They literally tell you you purchased from a fake company selling their product but its impossible for a 4th party to be a reseller of this 3rd part whitelabel company standout.digital. Hindsight.
Great product, terrible support! Have been reaching out for weeks with no response. At one point, I got a response back from an old botstar email when they used to be under another name, and I was told the company was sold. No response back from the email I was given. No response from the chat on the page. No response from the contact they provide. The accounts were supposed to be upgraded for early support, but there was literally no contact. Will update if anything changes. //EDIT Eventually, I had to manually update the account. That was done. The upgrade still doesn't include the features that its supposed to and when I tried to reach out to support for help with getting the bot to connect to facebook, they just literally ignored my emails. I have a tracker that shows they open and see my emails but do not answer. Again. Great product, terrible support.