obvious difference between shoes from same pair
Bought two pairs of shoes. one went well, while there is obvious difference between left and right shoe for the other pair where the leather and sewing on one shoe is much inferior than its counterpart, which bothers me about the authenticity of the shoes. It took a few days to get the response from customer service who mentioned it is normal for AJ1. It was not very convincing. wonder how novelship can provide assurance to the buyer who relies on their service in this case. If there is defect on the shoe, does buyer have any option or have to accept it?