Very dissapointing!
I started using 1Password a long time ago, and it was nearly perfect. But in the last couple of years, I started having a lot of issues with it. I really got disappointed when my card was declined, and I tried to cancel my subscription, but I couldn't. The option simply wasn't there anymore. Support said that since my card was declined, I no longer have an active subscription and I don't have anything to cancel. I asked them to confirm, and they did. But they kept trying to charge my card for about two weeks after that. At the end, I had to allow them to charge my card again just so that I could cancel the subscription. It's simply ridiculous. If I don't have a subscription, why are you attempting to charge my card? And if I in fact still do have a subscription (since you are attempting to charge my card), why don't I have the option to cancel it and stop you from charging my card? I really hate it when companies make it so hard to cancel; it just makes me look at them differently. For me, 1Password was a must-have and an essential tool. But now it's just one more shady company. And I'm very much happy using an alternative which is almost 4 times cheaper and (so far) better.