Are they liars?
I purchased a BLK mamba Vaporizer in Feb. It came right away as it should. Feeling good about the chance I took with this company. Now on July 19 I purchased a G Pen Elite, it's now August 3rd and it's still not here. The weird part is the reviewer who purchased the same thing on July 17 was told they were on back order. What makes it even stranger is that my correspondence with your customer service never said anything about the item being back ordered. In fact I was told they definitely had it at the warehouse and that my order should be going out July 31. That turned out to be a lie. So while I don't want to believe a stranger on the internet. What could make it take this long except for the fact they don't have it. And if it was already out of stock on July 17 why are you still letting people buy it 2 days later. Not to mention it's still on your site now with no indication it's on back order. The only difference from when I purchased it is it's now $120. Now what should I do bc emailing them take 3-5 days to get a response. They can just string me a long for another 3 weeks. I didn't want to believe all the bad reviews bc more recent ones were favorable, but now I realize I guess I got lucky with the first order. I'm sad it didn't work out like I wanted, but I'm more disappointed with the customer service. I'm very patient and I'll wait as long as someone is communicating (regularly) with me.