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Elaine Rutledge

美国

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Holapick

Byer beware!!!

I ordered several blouses and costume jewelry from HOLAPICK. Absolutely none of the clothes fit and everything was extremely see-thru thin polyester very cheaply made even though the cost was the same as other companies online I have ordered from. Numerous things in my order was duplicated. There was no paperwork to return the items and most things came in separate packages (I am still receiving them 5 mos. later!) and they were from 2 different addresses--one on the east coast, the other the west coast. I returned the items with letters enclosed to each address and got an email several weeks later that they were received and would refund my money. No sign of any refunds and this order was sent in March! They blamed covid-19 for the 3-4 month shipment delay. It is a significant amount of money that I have lost but they are Asian with business addresses overseas. No one from their main office in Hong Kong has responded back to me. I am also bombarded by their online ads daily. Their ads are attractive and stylish but their goods are cheap and poorly made and sizing is totally off. My only recourse is to alert others not to be sucked in by fancy ads from these people like I was. The customer service email address to HOLAPICK was not accepted as a legitimate email address by AOL. Byer Beware!

2020-08-09有帮助 4