Extremely bad internet connection
I signed up for the best possible connection offered by Viewquest and have been repenting the decision since the installation. Every day multiple times the connection drops. They even sent a technician to check but to no benefit. The customer service initially was responding with different options to reset router modem etc but now has completely stopped responding. I took up a 2yr contract and raised this issue since the 10thday of signing up. Now their response is if I have to cancel the connection I still need to pay 2yr subscription cost. Can anyone guide on where to file a complaint against this sort of unfair practices in Singapore?