Great Customer Service
I had ordered a tea set for one ! Unfortunately when I unpacked the teapot there was a crack in it. I emailed them and got a timely reply with their apologies. I sent photo of the cracked teapot and they promptly said they would replace the glass teapot which I received today all in working order. The customer service was great and would have no problem ordering from this website again ! This restored my faith in online ordering as I had just previously had a bad experience over a month ago with a online order where I did not receive the product and have tried multiple times to get my money back . I am now going through my credit card company to help me. So it was great to have a positive experience this time around !!