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Alisha Ng

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Worst Customer Service at ION Store

I received the worst customer service at ION store on 1 Aug. The staff, Yen Yen, showed very bad attitude and a "black" face, and her supervisor had to step in and try to help, but she responded with "she is like that". This is not acceptable. Even with a comment on Facebook, there was no follow-up on this feedback. Utterly disappointed with the service quality front of house and back of house. Can totally imagine the quality if this was how they manage their staff. Shocking.

2020-08-11