Very poor service and quality at the…
Very poor service and quality at the Mumbai airport. Pooja Deshmukh, the check in desk person took our boarding passes, ripped them out and threw them away. She insisted that our luggage were over weighed. However, were originally cleared and given boarding passes by the previous check in desk staff. Pooja insisted us to give her 20,000 rupees and she would let us go. We refused and we did our best to reduce the weight. She wasted over an hour and when she realized that she was not getting the bribe, she gave us the passes. She also made me write an apology letter right there at the airport. She finally said that this shouldn’t leak out or else our family would be banned from travelling with Qatar Airways. She was not only rough but mean. My mother in law was in the wheelchair and was made her get up. NEVER EVER TRAVELLING QATAR AIRWAYS.