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Bob Howlett

英国

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Boklen

Poor Quality Product - No response from aftersales

AVOID at ALL costs. Shoe product arrived within two weeks of order. First impressions were of very poor and cheap construction, certainly nowhere near the quality promised. Tried them on, and despite being the same shoe size for at least 50 years, the shoes were far too tight and un-usable. Contacted their service/aftersales email and requested the returns procedure - nothing (other than a shipping list). I have sent many emails, and comments on their FaceBook posts over three months. NO REPLY at all. . . . Contacted VISA and will be refunded via charge back.

2023-10-16有帮助 2