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Sarmila S

加拿大

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ExploreTrip

Terrible company don't book with them

Terrible company don't book with them. We have been waiting for refund on flights that were cancelled back in December. This is pre-covid. And now it's August what's their excuse? I just got off the phone with them and they said we're still waiting to hear about your refund even though we've gotten emails saying it should have been deposited and our credit card companies are saying otherwise. He even said "ma'am just go away" ?? I get it if I was rude... But waiting for 8mths and that's your response?!?!? Bye. Hopefully they will be bankrupt!

2020-08-15