A disgrace of an airline
A disgrace of an airline. Impossible to get anyone to respond to you, they have an AI bot that refuses to do anything more than the basic functions you can do yourself. Our flight was cancelled meaning we have to now pay for two night in a hotel and are out of pocket. We will also have a new flight with 12 hours stuck in the airport when doing our layover. They have not attempted to rectify the financial burden they placed on us and have the worst customer service I have ever dealt with in an airline.