Stil waiting fir refund
I booked a flight via the app of Batik Air. Cause there website is giving ‘error’ all the time. After payment with my creditcard I didn’t receive a booking confirmation by email. I tried to contact their customer care via whatsapp. There they refer to their email. On my emails they don’t react. So I paid 300€ and got nothing. Still waiting for refund. Don’t book Batik air via their app or website. Very bad customer care!