You shop at your own risk
Beware of this website depending on the product you buy. I bought a couple bracelet set and a couple pajama set for my little cousin and his gf. The pajama set was in good quality but unfortunately, the couple bracelet set was not. One of the two bracelets came defective, where it was supposed to be glued with some kind of hot glue or something to keep the knots in place to prevent it from detaching itself eventually. I mean, one bracelet came perfectly fine and the hot glue was done properly, while the other one was not. I sent an email to Gullei and explained the situation, as well as provided to necessary evidence. I never got a reply back from them until I was left with no choice but to open a dispute on Paypal, right after opening the dispute, voila, they sent me an email. But, they replied me with rude comments saying that I damaged the bracelet instead. That it is just an easy fix on my end, they also threatened me saying that I was abusing of Paypal by opening a dispute twice. The first dispute was because they were supposed to ship my items within 3-7days, but I never got an update of the tracking number after a week or so, I had to open a dispute because I thought it could be a fraudulent website. All in all, you shop at your own risk, unfortunately, I do not know what kind of evidence they provided to Paypal that the dispute was in favor of them even though I provided all of our email exchanges regarding the product that arrived not as described or defective. In the end, I had to file a complain and a dispute with my bank to get my money back. I was willing to return their poor products but they instead of talk it out professionally and try to find me a solution, they blocked my email and refused to further assist me. I spent around $60, pajama set was $40 and bracelet set was $16 before taxes or any shipping fees. I was asking them for partial refund on the one bracelet that came defective, only that one that came defective, I was not even asking for the entire refund. They wanted the product back, which I had no problem at all, but they wanted me to pay for return label on a defective item that I got. I was willing to return it if they cover the return label, but they refused. So, if you ever encounter the same issue as mine, I recommend filing a dispute with your bank instead of PayPal, unless you are willing to pay for the return label to be able to receive the refund, then maybe disputing with PayPal is your best choice. Just so you know, because their company is located in China, return label would cost your more than the product itself.