My experience rating in ZERO stars
My experience rating in ZERO stars. I purchased two items: a dress and a blouse. I wanted to return both items immediately when they arrived. The dress I received was not the pattern that was shown online, completely different. Also, the length of the dress itself and the sleeves were shorter than the picture online. The description says silk, but it is polyester and there are no manufacturing name tags or material contents tags, which I think is illegal. The quality of the material of the blouse was not what I expected and the design appears different than the online picture. Taking a closer look, the picture had been photoshopped to screen out some of the butterflies and the blouse appeared to have a side slit in the seam, which in person it does not. The slit is one of the reasons I decided to buy it. Agian, there were no manufacturing tags or material contents. Initiially, I tried to submit a request to return the items for a refund on their website under contact us, but it did not work. It took several emails that started with them asking for basic information like the sku numbers and product description when I had provided the order number in my first email. After a lot of back and forth and me submitting pictures of the dress as they requested, they offered my $9 refund for the dress and nothing for the blouse. DO NOT PURCHASE!! I just pray they are not manufacturing these products under illegal or unsafe labor conditions.