Prompt Customer Care
As anyone would know, there is always an opportunity for a mishap with the service or product of a company. The important thing is whether or not the company faces the issue and provide quality customer service. Initially I was unhappy with my experience but, upon emailing the company, Bella responded very quickly (each time I sent correspondence). Bella took responsibility for the mix up and was very accommodating to resolve my issue. Every company needs the chance to make amends as I am sure their intentions are to be successful. I am very appreciative to Bella.