Service downgraded a lot
The prices is no longer attractive. Similar or better prices can be easily found on Shopee or JD or other websites. Bought a pair of shoes and immediately Shopee got 20% cheaper offer than their discounted price. Shoes size is not accurate and I initiated an exchange rather than refund. But exchange is very slow. They use Ninjavan as courier while Ninjavan is bad as well (3 days not able to deliver within Singapore) and cannot be reached at all. Will not use Zalora anymore.