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Ana

美国

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Mooyius

DO NOT Order from Mooyius!

I ordered some items from this company, they took a while to arrive and once the did, I made a return. They did not refund my fees to mail it back which was $92 and once I did sent it paying the "taxes" they needes for China an all, 1.5 months later stated I hadn't paid the taxes. I am still going back and forth with them, and I still haven't received my refund for the items I sent back. This is the reply I received from Mooyius: "Dear Customer, MY141357 We’re sorry to apologize for the inconvenience . In this case ,we cannot receive the returned parcel . How about we refund you 30% of the item for this matter as compensation? And we sincerely believe nothing can be a problem with communication. Thank you for your understanding in advance. Best regards, Alice"

2026-07-03有帮助 1