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Thomas Höfig

德国

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ICAN Cycling

Watch out and dont trust ICAN !!!

Watch out and dont trust ICAN !!! I bought the standard 38mm wheelset and out of the box the frontwheel was really untrue. Also i had no warranty card inside the box, they told me its no problem, because i bought it on the webside. After only one month (ca. 800-900km) a spoke broke on the rearwheel and damaged the sourface of the rim. i contact the support and they didnt responde at all, after one week i contact them again and they wanted pictures from me, i toke them and sended right away. Now another week is gone and of course no response. I told them now that i will sent it back and i want my money

2020-09-03