Poorest customer service
I purchased a 1Gb/s fan-equipped enclosure (order ACSP13733) from Acasis website in June 2024 and the unit showed i/o problems. Backups failed 3 times out of 4. I moved my new SSD to another, more reliable, enclosure. Acasis is denying me the return warranty (despite I am within the 30-days). They refuse to have me ship back the product to have it analyzed in their lab. Do not pick this brand or buy on amazon or other reliable vendor who will not question you or deny you service. Shame on you, Acacis!