Quality of merchandise is junk
Portable DVD player was very poor quality. Screen broke and in order to fix it they wanted me to pay $47 (1/3 or what it cost to buy it) and repair it myself since they are stationed out of Hong Kong. The video to repair it myself was super complex and it appears the screen is held together by basically duct tape as is. Customer service was less than helpful. Don’t do business with this company unless you intend to buy junk and try to fix it yourself.