Xiaomi TV Box lasted a month, but they don't care!
Revision follows original post - see end: I purchased a Xiaomi TV Box which took 1 month to arrive. Another month goes by and the remote stops working. I decide to buy a replacement from another seller as gshopper don't stock replacement remotes. The replacement remote won't work so I figure it may in fact be specific to a different model Xiaomi TV box, so I cop the cost and set about buying the absolute best remote for the job. It had to come from the USA at more than 2.5 cost of those I could get locally. No problem. We needed it. Once again I had to wait over 2 weeks for delivery by which time 90 days from the original Xiaomi order with gshopper. I advise gshopper that the TV box is a problem. They respond and when told about the situation completely ignore me. They don't want to know about it and simply do not respond. My most recent message to them is as follows: "I can see the game you are playing. We're talking about a purchase outside 90 days, but one that was in fact delivered within that time. Please arrange for a refund and I will return the unit to you. Also understand that due to the unit itself being faulty - the issue raising its head within 4 weeks of receipt - I have spent an additional $36.79 on two remotes that work but can not work with the TV Unit due to it being faulty." DO NOT buy electronic products from gshopper as they have no spares and no interest! REVISION. It was only after I advised Gshopper of a) this review and b) the potential for me to post the same review elsewhere that I received a response from them. Ultimately they fixed the problem by supplying a replacement unit - mind you it still didn't come easy. Nevertheless, they did in fact replace the unit - which only goes to prove that the power of the open is mightier than the sword.
