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Brady

美国

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Primeval Labs

This company incompetent

This company incompetent. I called and placed my order on a Monday. I was told they have what I wanted in stock. I paid extra for two day shipping. I received tracking that day. Wednesday came. No product. I called the company several times Wednesday, Thursday, Friday and the following Monday. Could not get anyone to answer the phone. Could not get anyone to call me back. Could not get anyone to reply from my emails. After calling four times on a Tuesday I finally got someone to answer. There response was "Sorry we don't have that product in stock. It was never shipped". Their communication is beyond bad. Even though they said they did have this in stock when I called, somehow they didn't. And last, they didn't have the decency to notify me?? He will just figure it out when his package doesn't come. Apparently this is how they do business.

2020-09-08