Started off great...
Started off great. Everything worked well and some of it still does. I could set my batteries to charge during the night, which was a feature I was sold during the sales process. It's a great feature as the cost of KWH is much lower during the night and sometimes the grid even pays you to take electricity. Then randomly for no reason known to me, my shinephone app stopped showing any data and I was unable to connect to my inverter and set these settings. Everything else seems to be working fine. I contacted my installer and growatt several times and I've been ignored by both. The customer service is genuinely awful. In the UK I think it's basically just 2 guys with a mobile phone/email. I had one reply saying to log a warranty claim, which I did... nothing happened. I emailed again several times telling them this and I've been ignored. I now went to the lengths of buying myself a new datalogger and this one doesn't work either. I can only assume it's a software issue but it's still frustrating as the system isn't full operational.