Bad Service, No Compassion, Stay Away
I am no longer a resident of nor have legal status in Singapore. I left just before Corona hit & SG and international borders were all closed to foreigners. I have not been able to return and am stuck in Indonesia trying to get back to Australia. All this time Viewqwest has charged me for a service I no longer use saying the only way to terminate is to bring the hardware back! I cannot do this as I do not live there & all my friends have also left & the ones that are there, also have busy lives or were locked down! Viewqwest takes very long to respond and when they do they just keep saying the same over & over again, to return the hardware. What kind of service provider is this? Corona has hit us all & this is unprecedented. I will not be back to Singapore for many many months if not a year or two. You will just keep charging me all this time even though I am not using the service nor even in the country?? Very compassionate of you!