I rated a well deserved “1”
I rated a 1 well deserved!!! I ordered 5 top down bottom up shades could not have been more excited. Opened the boxes put up the hardware only to find the shades would not snap on. The “1” that did was crooked at the top headrail and looked very sloppy!!! They didn’t respond until I made 2 inquiries and wanted pics which I sent immediately!! A week later I was told they were sending different hardware which upon receiving 2 weeks later was exactly what I had. I had a carpenter come by and he said nothing was straight except the hardware attached to the window sill. It took a month to finally say I’ve had enough please refund my money and after destroyed the blinds at their request it took a week for them to supposedly issue my credit and I still haven’t seen the credit a week later!!! I would not recommend Blindsgalore I don’t know how they have high ratings the customer service is slow to respond and not very helpful!!!!