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Olaf Oktarczos

波兰

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UMIDIGI

UMIDIGI warranty repair

I warn you before buying products from this manufacturer. I bought a smartphone, after some time the defect of the lenses appeared. The official shop on the Aliexpres website does not want to make a warranty repair, does not read the messages sent. Servis Umidigi does not want to pursue this matter. It claims that it is not their competence. Send a link to the regulations as justification. However, in these regulations, point 4 clearly states that when buying from their dealer (such is the shop on Aliexpres where the purchase was made), Umidigi is decisive in the dispute with the store. The case has been going on for a long time, no will to repair under warranty. The scammers, a dishonest company, feel cheated and robbed. I advise against buying in this company, this whole company is one big theft, a fraud. Grade: - 10 points Of course I can provide the ticket number : TICKET-25721 Current case status - closed by Support Umidigi !!! I can provide screenshot , sent photos, video recordings, order number, date of submitting the complaint, all correspondence with the store on Aliexpres etc. Please only provide the way how should communicate with Umidigi (e-mail address etc.)

2020-09-22