Long wait, but all is well
Update 5/25/2021 The team at BOC got back to me after a lengthy wait and sent another drawer and a set of trash cans at their expense to compensate for my missing cans. It took quite a bit longer than my original quote, but they made things right in the end. Original review: The cabinets showed up on time, however one of the cabinets houses two pull out trash cans. I was quoted a month for the trash cans to be shipped as they were out of stock. Three months later I’m being told there’s still no ETA and have been offered a refund of $31. The problem is that the cans are a special size that isn’t available elsewhere. The cabinet hasn’t been usable for three months with no estimate as to when the cans will send and no options to rectify the situation.