DO NOT BUY FROM ORIGIN! GO ELSEWHERE!
I was finally able to contact an acual person on the phone for an issue with a game lagging so bad, we could NEVER play it. I explained my issue and after checking my system's info, he said that my computer was under the specs to play this game, which explains why we COULD NEVER PLAY IT. I asked for a refund or a credit for another game that we COULD play and after sending the dxDiag report to them, he told me that my request was denied because I waited too long to ask. I told him that their technology was seriously outdated if they could not tell that the game was never actually played. DO NOT BUY ANY GAMES FROM THEM!! SPEND YOUR MONEY WHERE THEY APPRECIATE THEIR CUSTOMERS!! I am spending my $$$$ somewhere else!