I didn't have a positive experience!!
I didn't have a positive experience!! I have been working with you for years and it was a very good experience until the past 4 months. I can't get answers. I get told to call back in a few days. It's been months. I was told there was an overpayment, then I was told there wasn't and I still owe $$ because of a missed payment. The past 4 months have been awful and extremely frustrating. A year ago, I would have given you 5 stars and recommended you to family and friends.