NEW PROSPECTS BEWARE!!!
If you are looking to purchase Vector Security please, please read the contract in its entirety before signing it. If you cancel your contract you will still have to pay the entire 3- or 5-year final balance. Also, the contract auto-renews at the end of your contract term. Vector customer service rep explained to me the they do NOT remind you of the auto-renew. They leave it up to you to remember in 3 to 5 years that the contract will auto renew. Once the contract auto-renews you are again locked in and cannot cancel it unless you pay the entire 3 to 5-year monthly fees. If you do not want to auto renew you must remember to send them a letter 30 prior to the renewal date. The sales rep will not explain this to you. They just want the sale. They give a sweet song and dance but at the end of the day they just want you locked into this never-ending contract. So please, please read the contract before signing. Also, the customer service reps are very rude. So, if you don't like locked-in contracts with rude customer service reps then I would advise that you choose another company.